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How to Be a Better Manager

Guidance for Leadership Growth and Team Success Becoming a better manager is a continuous process that involves developing your interpersonal skills and shifting your focus from personal achievement to the success of your team. Effective managers refine their soft skills and embrace a mindset that prioritizes collective results. Essential Management Skills Clear Communication: Establish clear expectations for each project, clearly outlining desired outcomes, timelines, and po

Conducting an Audit

Importance of Medical Record Audits Quality health care relies on precise and thorough clinical documentation in the medical record. Medical record audits are a key strategy to enhance clinical documentation and strengthen the financial health of an organization. By systematically reviewing records, audits help uncover areas for improvement and ensure the quality and accuracy of documentation. Collaboration Between Coders and Clinical Staff Ideally, there should be ongoing co

Clinical Appeals and Defense Audits

Clinical Appeals With the rise in reimbursement denials over the past years, healthcare facilities are increasingly facing clinical denials. These denials are a common occurrence for providers, and while some are justified, others offer opportunities to work with providers and recover lost revenue. Denials can stem from a variety of causes, with most charging errors typically happening in the Emergency Department, Surgery, and Observation stays. Common Reasons for Denials Den

Scope of Medical Chart Audit

Overview The primary purpose of a medical chart audit is to ensure that the charges appearing on a detailed, itemized hospital bill are accurate. This involves verifying that all billed charges correspond to actual services rendered to the patient, confirming that such services were ordered by the physician, and ensuring they are consistent with established hospital standards, nursing protocols, and procedures. Nurse Audit Review A Nurse Audit Review is an essential process a

Concurrent Clinical Chart Audits: Essential for Healthcare Compliance and Revenue Optimization

Introduction Clinical chart audits remain a crucial tool for enhancing the quality of healthcare and ensuring compliance within healthcare organizations. The Role of Audits in Healthcare Compliance For all healthcare organizations, audits are a fundamental element of an effective compliance program. As regulations become more stringent, healthcare providers are subject to heightened scrutiny and must demonstrate adherence to industry standards. Financial Implications of Claim

The End of the Inpatient-Only List: Why It Matters and What Physician Advisors Can Do

By  Stephanie Van Zandt, MD, ACPA-C February 23, 2026 Today we’re talking about a major shift in Medicare rules that’s going to impact hospitals, surgeons, and physician advisors alike: the phasing out of the Inpatient-Only, or IPO, List, which started Jan. 1, 2026. The Centers for Medicare and Medicaid Services (CMS) is calling it a modernization effort, pointing to advances in minimally invasive surgery and enhanced recovery pathways. But for hospitals and physician advis

Medical Billing Audit

Medical Billing Audit Planning Does your practice have a formal plan for conducting medical billing audits, and who is responsible for carrying out these audits? Some practices prefer to manage audits internally, believing this approach makes the most sense. Internal audits can help control costs—an important consideration as practices strive to remain competitive, especially in an environment where healthcare systems are consolidating into larger and more powerful organizati

Prospective vs. Retrospective Audits in Revenue Cycle Management

Maintaining a steady and reliable revenue stream is essential for healthcare organizations. Revenue cycle managers strive to send claims as promptly as possible, since any delays in claim submissions can negatively impact cash flow. In addition, the Centers for Medicare & Medicaid Services (CMS) expect organizations to achieve a claim accuracy rate between 95 and 98 percent. Falling below this threshold can trigger an external audit, which can be both disruptive and costly to

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